Privacy Policy for AIViralBuzz

Last updated 26 June 2025

AIViralBuzz (“AIViralBuzz,” “we,” “our,” or “us”) operates the website aiviralbuzz.com and any related sub-domains, mobile or API services (collectively, the “Service”). This Privacy Policy explains how we collect, use, share, and protect your information when you use the Service.

By accessing or using the Service, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.

1. Information We Collect

Identifiers such as name, e-mail address, social-media handles, and account login credentials.
Commercial and transactional data, including subscription tier, invoices, and in-app purchases.
User-generated content and campaign data (briefs, budgets, messages, AI outputs).
Internet and device information such as IP address, browser type, referring URLs, and interaction logs.
Inferred or AI-generated metrics (engagement predictions, sentiment scores).
Optional marketing preferences and communication history.

We do not intentionally collect sensitive personal information unless required by law and with your explicit consent.

2. How We Collect Information

Directly from you when you register, upload content, fill forms, or communicate with us.
Automatically via cookies, pixels, and similar technologies when you browse or use the platform.
From publicly available social-media sources to power creator discovery and trend analytics.
From integrated payment processors or analytics providers in accordance with their privacy terms.

3. How We Use Information

Provide, maintain, and improve core features such as creator–brand matching, briefing, and performance dashboards.
Generate AI recommendations, mock-ups, and analytics tailored to your campaign goals.
Authenticate you, personalise dashboards, and remember preferences.
Process payments and send transactional communications.
Monitor, debug, and secure the Service, including training and evaluating our AI models.
Send marketing or product-update e-mails where you have opted in (you may opt out any time).
Comply with legal obligations, resolve disputes, and enforce our Terms of Service.

Legal bases under the GDPR include contract performance, legitimate interests, consent, and legal compliance.

4. How We Share Information

Service providers that host, store, process payments, deliver e-mail, or supply analytics support.
Other users you explicitly invite to a campaign (limited to brief and collaboration details).
Aggregated or de-identified insights shared publicly or with partners; these do not identify you.
Authorities or third parties when required to comply with law, court order, or protect rights and safety.

We do not sell personal data.

5. Cookies & Similar Technologies

We use first-party cookies to keep you signed in, secure sessions, and remember settings. Third-party analytics cookies (e.g., Google Analytics) help us understand feature adoption; they are used only with consent where required. You can manage cookies through your browser, but some features may fail to work.

6. Data Retention

We retain personal data only as long as necessary to:

operate the Service;
meet legal/accounting requirements; or
resolve disputes.

When data is no longer needed, we delete or irreversibly anonymise it following industry standards.

7. Security

Data are encrypted in transit and at rest, protected by role-based access controls, periodic penetration tests, and secure development practices. No online service is 100% secure, so you should protect account credentials and notify us of any suspected unauthorised use.

8. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, port, or restrict processing of personal data, and to withdraw consent for marketing at any time. Send requests to [email protected]. You may also lodge a complaint with your local data-protection authority.

9. International Transfers

Our servers and providers may be located in the United States, the European Economic Area, or other regions. We rely on Standard Contractual Clauses or comparable safeguards to protect data transferred outside your country.

10. Children

The Service is not directed to children under 13 (or 16 in the EEA). We do not knowingly collect data from minors. If you believe a child has provided information, contact us and we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be posted on this page and, where appropriate, notified by e-mail or in-app message at least 30 days before they take effect. Continued use of the Service constitutes acceptance of the revised policy.

12. Contact Us

AIViralBuzz – Privacy Team
E-mail: [email protected]
If you have questions or concerns about this Privacy Policy, please contact us at the address above.